Why Won’t My Xbox 360 Read Game Discs? You May Have Overlooked Something.

why won't my xbox 360 play game discs

For what you pay for an Xbox, there’s a lot that seems to go catastrophically wrong. Red ring of death, DVD drive failures, and excessive overheating come to mind. Today’s frustration focuses on a more in-depth problem: why won’t my Xbox 360 read game discs?

The game disc looks clean, so why is it still skipping and freezing?  If you’re like me, you’ve taken your Xbox apart, wrapped towels around it, and sacrificed a baby lamb to the YouTube gods in hopes a twelve year old’s how-to video will end your misery. All in a last-ditch effort to just play Call of Duty 47.

You could send it in to Microsoft, but then that usually requires 2-4 weeks of no Xbox. Which is just not going to be an option.

why won't my xbox 360 read game discs


You’re resourceful. There’s no easy way to get inside and scrub that sucker with Windex and a paper towel, but you’re the determined type who doesn’t want to risk not being able to play GTAV every hour of every day. Just how does a laser lens work, anyway?

Why Won’t My Xbox 360 Read Game Discs?

The major contributing factor to a disc read error is a dirty optical lens (the one that your Xbox 360 laser passes through to read the disc itself). If there is dirt or dust on the laser lens, your system will eventually fail to read the game disc.  Lots of brushes and DVD-style discs have been on the market for years that claim to clean the lens effectively.  The main word that gets forgotten frequently is safety.

Sure, cleaning a game system isn’t a dangerous task (unless you’ve got your Xbox opened up and are removing hardware with pliers outdoors during a thunderstorm). No, it is a fragile task.  The laser lens can get knocked out of alignment easily with the wrong approach.  I’m sure you’re gentle with all of your toys, especially the Xbox. But you need a special tool for this.

Here’s how to safely clean a laser lens: Use CleanDr Laser Lens Cleaner for Xbox.


why won't my xbox 360 read game discs


CleanDr is the go-to solution for repairing and cleaning both the Xbox 360 and Xbox One laser lens. Here’s how it works.

  1. Simply insert the CleanDr disc into your Xbox 360 or Xbox One DVD tray (with the graphics side facing up).  It will automatically play.
  2. Follow the on-screen voice instructions.  The disc will immediately begin spinning with a patented, Zero-Clearance process.  With a standard electronics brush, you hand-brush the lens until the illusion of a cleaner lens appears.  In reality, your standard brush leaves gaps. The miniscule brushes on the CleanDr disc are arranged in a way to ensure that no spot on your laser lens is overlooked.  The entire lens surface is covered.
  3. In addition, the 10-brush Cyclone Clean process aggressively removes dust, dirt, and debris without causing scratches.  The Cyclone Clean intuitively cleans the lens for long-term image and sound quality improvements.  Say goodbye to skipping, slow loading, and errors.


why won't my xbox 360 read game discs



Replacing a console is expensive. Cleaning the laser lens yourself is not.

Does it really work as advertised? Feel free to do your research (this guy really seems to like it, and swears like a sailor) and carefully follow these instructions once you buy it. Hey, it’s a lot better than buying an all-new system. Better yet, CleanDr works fast, even if your very dirty lens requires a few rounds of cleaning. After a few minutes, you will be back trying to beat The Four Kings in Dark Souls 2. Keyword trying.

All jokes aside, we’re experiencing another truly amazing time in gaming. Don’t let little hardware hiccups derail what matters most – the magic of the game.

CleanDr is available for Playstation consoles, PCs, and DVD/Blu-Ray players as well.  Give it a try.